It’s the start of the Zombie Apocalypse, quick what do you do? An F-5 Tornado just went through, what do you do first? Hot Lava from Mount Gooey is headed your way, what now? Some of you can answer some of these questions but I venture that most are not prepared for all of them. In business, preparing for the unpredictable is called BUSINESS CONTINUITY. Many companies have a “plan”. Most of those plans relate to their computer data backed up in another location. The owner keeps a copy of the current back up tape in the trunk of their 1892 Buick at home. There you go. They have a Business Continuity Plan.
40% of small businesses that experience a disaster do not re-open and another 25% fail within one year according to FEMA. The U.S. Small Business Administration states that over 90% of small business that experience a disaster fail within 2 years. These are staggering statistics. Hurricanes, floods, tornadoes and fires, happen over and over. Small business are gambling with less than Las Vegas odds on their survival.
Here at Ebsco Spring, we think the odds are too high to gamble. We are stacking the deck with house odds for our survival through our Business Continuity Plan. Not an IT plan but a complete company plan for surviving the worst disaster. The plan was drafted in 2013 based on ISO 22301. It’s time now for us to review and update the plan. Our plan covers Human Resources, Finance, Customer Service, IT and Production. We focus on the financial survival of Ebsco, employee communication and security and customer communication and continued product availability. Ebsco will have full communication and information capabilities within 24 hours or LESS after the disaster. Systems are designed to automatically notify customers and employees with current information and keep them informed throughout the process. Our plan does not just look at immediate reaction but follows through to a complete recovery of normal business functions.
Our goal is to continue serving our customers and protect our employees security with minimal interruption throughout the process. A big order? Absolutely. But with proper planning and execution it can and will happen in the event of the unforeseeable. Ebsco is spending the time and resources now, as an insurance policy against the unknown.
And about that Zombie Apocalypse? We have that covered too with Ebsco’s Pandemic policy, a part of our Business Continuity Plan. We’re still working on our Vampire invasion plan. Does anyone know where we can find garlic in bulk and silver bullets?