This last week our fun team worked on our annual Halloween costume contest at Ebsco. Our Community Team is planning to decorate the outside of Ebsco in support of Breast Cancer Research. They have ordered custom designed shirts and are planning another great group photo of the entire team wearing pink. I spent several hours (sometimes it felt like decades) working on an on-line OSHA training class, that isn’t required, But wait, we have to get the springs out! Isn’t that what we are here for. Making quality springs with fast lead times and shipping them on-time? How do we have time for all of these “unimportant” issues?
Sometimes it’s really difficult to focus on what is important. I mentioned in a previous blog the saying “Sometimes the urgent isn’t the most important”. So how do I rationalize spending resources on our Environmental Program, Continuing Education, Enhancing our Safety Program, Fun Team Meetings, Community Teams, Healthy Living Teams, and on an on and on. We have a lot of work to get out! Shouldn’t we just make the springs?
Ebsco’s Mission Statement has four distinct pillars;
- Commitment to our customers (that’s easy, get the springs out)
- Commitment to our employees (I never forget who makes the springs. It’s not me. We have a responsibility to them)
- Commitment to our community (It’s important to give back to the community in which our team lives, Two of our own are currently beating breast cancer We owe it to them)
- Commitment to Ebsco (Giving back to the company to ensure its future)
Getting the springs out is both urgent and important but it can’t be everything. Employees want to work for companies that they can be proud of. They want to work for companies that offer more than a paycheck and benefits. They want to be a part of something. Our mission statement addresses just that. We sincerely want to be the company employees want to work for. The company that they are proud to say they are a part of. Yes, they are extremely proud of the quality springs they make and the way they meet the customers needs but that isn’t enough. I submit that their pride in their work is directly related to all of the other things Ebsco does. It’s all of the other things that make the Ebsco Team excel to be their individual and team BEST.
So when someone says there isn’t time for all of that “other stuff”, I reply that their isn’t time not to do it. It is part of who we are. It is part of our culture. Although Ebsco is not a small company we are fortunate that we are still family owned and operated, Ms. Dooley, our CEO is third generation and this company is her family. She is often heard to say “Not at my Ebsco” when someone isn’t treated with the respect they deserve. Ms. Dooley cares about the company and most importantly about her “family” our Ebsco Team. When you take care of the employees, they take care of “THEIR” company and they get the springs out.
I’m extremely proud to be a part of a company that is well-rounded and not lost in just the bottom line.
Now if you’ll excuse me, I need to set up a meeting to discuss decorating for Christmas.